Last updated: 23/01/2026
At Libaas Idea, we take pride in delivering high-quality Pakistani traditional women’s clothing. If you are not fully satisfied with your purchase, please review our return policy below.
Eligibility for Returns
Returns are accepted only within 7 days of delivery and only under the following conditions:
- The item received is damaged, defective, or incorrect
- The item is unused, unwashed, and unworn
- All original tags, labels, and packaging are intact
Items that do not meet these conditions will not be eligible for return or exchange.
Non-Returnable Items
The following items are not eligible for return or exchange:
- Items purchased on sale or discount
- Items damaged due to misuse or mishandling
- Customized or altered items
- Accessories (if applicable)
Return Process
To initiate a return, please contact us within 7 days of receiving your order by providing:
- Your order number
- Clear images or videos showing the issue
- A brief description of the problem
Once your request is reviewed and approved, we will provide further instructions.
Return Shipping
Customers are responsible for return shipping costs, unless the item received is damaged or incorrect. In such cases, Libaas Idea will cover the return shipping charges.
Refunds
Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed to the original payment method
- Refund processing may take 7–10 business days, depending on your bank or payment provider
Shipping charges are non-refundable.
Exchanges
Exchanges are subject to product availability. If the requested item is unavailable, a refund or store credit may be offered at our discretion.
UAE-Only Policy
Libaas Idea currently processes returns and exchanges within the United Arab Emirates only. We do not accept international returns.
Contact Us
For return or exchange requests, please contact us:
Website: libaasidea.com
Email: contact@libaasidea.com
Phone: +971 56 716 7771